At Mobiunicare, we are committed to providing high-quality, reliable mobile repair services. We stand behind our work and offer a 6-month warranty on most of our repairs. Please read the details of our warranty policy carefully:
1. Warranty Coverage
• We offer a 6-month warranty on all repairs involving hardware components, except for screen replacements and software repairs.
• The warranty covers parts replaced during the repair and the quality of the workmanship. If any parts replaced by us malfunction within the 6-month period, we will replace them free of charge, subject to the terms below.
2. Exclusions from Warranty
• Screen Replacements: Screen replacements are not covered under the 6-month warranty due to the sensitive nature of screens and the possibility of physical damage post-repair.
• Software Repairs: Software-related issues, including but not limited to operating system reinstallation, malware removal, and firmware updates, are not covered under this warranty.
• Liquid Damage and Physical Damage: If the device suffers new physical damage, liquid damage, or is tampered with after the repair, the warranty is void.
• Third-Party Interference: Any attempt to repair or tamper with the device by another service provider or individual will void the warranty.
3. Warranty Conditions
To claim a warranty, the following conditions must be met:
• The device must have been only repaired by Mobiunicare.
• The issue must directly relate to the original repair carried out by us and must not have been caused by any new damage, misuse, or mishandling of the device.
• Any warranty claim must be made within 6 months from the date of the original repair.
4. What Is Not Covered
The warranty does not cover:
• Accidental damage post-repair (e.g., drops, impact, or liquid exposure).
• Pre-existing issues that were not repaired or new issues that arise after the original repair.
• Battery performance degradation due to normal wear and tear unless a replacement was part of the repair.
• Software glitches, bugs, or system-related failures that occur after the repair.
5. Claiming Warranty
If your device experiences issues covered under this warranty:
• Contact us at +91 9968921421 or visit our website to schedule an appointment.
• Provide your original receipt or proof of repair.
• A technician will assess the issue and, if covered, replace the faulty part free of charge.
6. Limitation of Liability
Our liability is limited to the repair or replacement of parts we originally serviced. We are not liable for any data loss, indirect damages, or any future issues unrelated to the original repair.
7. Data Protection
It is the customer's responsibility to back up all important data before the repair. We are not responsible for any data loss during or after the repair, whether under warranty or not.
8. Amendments to Warranty
Mobiunicare reserves the right to amend the terms of this warranty at any time. Any changes will be communicated on our website and will not affect repairs completed prior to the amendment.